Privacy Policy

Declaration on the obligation to provide information


Data protection


The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.


When you visit our website, your IP address and the beginning and end of the session are recorded for the duration of this session. This is due to technical reasons and therefore represents a legitimate interest within the meaning of Art 6 Paragraph 1 lit f GDPR. Unless otherwise regulated in the following, we will not process this data further.


Contact us

If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process the request and in case of follow-up questions. We do not pass on this data without your consent.


Data storage


We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the webshop operator stores the IP data of the subscriber as part of cookies, as well as the name, address and credit card number of the buyer.


In addition, the following data is also stored by us for the purpose of processing the contract: All data you fillup when you sign up with us. The data you provide are required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price and to our tax advisor to fulfill our tax obligations.


After canceling the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.


Cookies


Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and that you only allow this in individual cases.

Deactivating cookies may restrict the functionality of our website.


Web analysis


Our website uses functions of the web analysis service Google Analytics and Tawk.to Cookies are used for this, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are saved.

We have concluded a corresponding contract data processing agreement with the provider.

Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data will be kept for the duration of 10 years.


Newsletter


You can subscribe to our newsletter via our website when you order a service. For this we need your email address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: supprt@clientarea.eu. We will then immediately delete your data in connection with the sending of the newsletter. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.


Your rights


You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to us supprt@clientarea.eu or the data protection authority.



For any question regarding your Privacy, you can reach us under the following contact details:


Owner of this website: Baftir Sejdini

Address: Aistgasse 8-16/22/9, 1210 Vienna / Austria

Phone: +436604444490

E-Mail: support@clientarea.eu




Last updated: 17. February 2021